Results

• Clerical Staff

  • Overall considered courteous, helpful, knowledgeable and friendly (Average of 92.7%)
  • 85% considered themselves satisfied or very satisfied with the clerical staff?s overall performance (57% very satisfied)

• Nursing Staff

  • Overall considered courteous, helpful, knowledgeable and friendly (Average of 98.6%)
  • 95.3% considered themselves satisfied or very satisfied with the nursing staff’s overall performance (69.3% very satisfied)